Terms & Conditions

For the purpose of these Terms and Conditions:

• Application refers to the mobile application Sprints.
• Website refers to https://synapsesprints.com/.
• User refers to anyone who accesses or uses our services.
• Services refers to all features, content, and functionalities provided through the application and website.

By accessing, browsing, or using the Synapse Sprints platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Service.

These Terms apply to all users of the platform, including students, subscribers, and visitors. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

Synapse Sprints provides an online exam preparation platform specifically designed for NEET PG and MBBS students. Our services include, but are not limited to:

• Access to structured study materials, video lectures, and course content.
• Practice questions, mock tests, and performance analytics.
• Personalized study plans and sprint-based learning modules.
• Community features including Telegram group access.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service in any way that could damage, disable, or impair the platform.

To access certain features of Synapse Sprints, you must create an account. When creating your account, you agree to:

• Provide accurate, current, and complete information during registration including your name, email, phone number, college, and educational details.
• Maintain the security of your account credentials and OTP verification codes.
• Not share your account with any other person or allow unauthorized access.
• Notify us immediately of any unauthorized use of your account.

You are solely responsible for all activities that occur under your account. Synapse Sprints reserves the right to suspend or terminate accounts that violate these Terms.

Synapse Sprints offers various subscription plans for accessing premium content and features. By subscribing to a paid plan, you agree to the following:

• Payment Processing: All payments are processed securely through Razorpay. By making a payment, you agree to Razorpay's terms of service.
• Pricing: All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Refund Policy: Refund requests must be made within 7 days of purchase. Refunds are processed at our discretion and may take 5-10 business days to reflect in your account.
• Subscription Changes: We reserve the right to modify subscription pricing and features with prior notice. Existing subscribers will be notified before any changes take effect.

All content available on Synapse Sprints, including but not limited to text, graphics, logos, images, video lectures, study materials, question banks, and software, is the exclusive property of Synapse Sprints or its content licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial educational purposes only. You shall not:

• Copy, reproduce, distribute, or create derivative works from our content.
• Download, screen-record, or capture any video or study material for redistribution.
• Share, sell, or sublicense access to the platform or its content.
• Remove any copyright or proprietary notices from the content.

When using Synapse Sprints, including our community features, you agree to adhere to the following code of conduct:

• Do not post or share any content that is offensive, abusive, defamatory, or inappropriate.
• Do not engage in any form of harassment, bullying, or discrimination against other users.
• Do not attempt to reverse-engineer, hack, or exploit any vulnerabilities in the platform.
• Do not use automated tools, bots, or scripts to access or interact with the Service.

We reserve the right to remove any user content that violates these Terms and to suspend or terminate accounts of repeat offenders without prior notice.

Synapse Sprints is an educational platform designed to assist with NEET PG and MBBS exam preparation. Please note the following disclaimers:

• No Guarantee of Results: While we strive to provide high-quality study materials, we do not guarantee any specific exam results, scores, or rank improvements.
• Service Availability: The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components.
• Content Accuracy: While we make every effort to ensure the accuracy of our content, we are not liable for any errors or omissions in study materials.

To the maximum extent permitted by applicable law, Synapse Sprints shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms and Conditions.
• Engaging in fraudulent or illegal activities.
• Sharing account credentials or content with unauthorized users.
• Non-payment of subscription fees.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, and limitations of liability.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the use of Synapse Sprints shall be subject to the exclusive jurisdiction of the courts in India.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Synapse Sprints

Email: support@synapsesprints.com

Website: https://synapsesprints.com

By using Synapse Sprints, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.