Privacy Policy

When you use our application or website, we may collect certain personal information that can be used to identify you.

Personal Information

We may collect the following information:

• Email address
• First name and last name
• Phone number
• Address details including city, state, and postal code

This information is collected when users create an account, subscribe to services, or contact us.

When using our mobile application, we may collect certain information automatically from your device such as:

• Device type
• Operating system version
• App usage information

This information helps us improve the performance and functionality of our application.

Our application may request access to your device’s GPS location to provide location-based services and improve the overall user experience.

Location information may be used to enhance certain features of the application. Users may choose to enable or disable location permissions at any time through their device settings.

We do not continuously track user location and location data is only used when required for application functionality.

Whenever you use our application, in case of an error we may collect data and information through third-party services called Log Data.

This Log Data may include information such as:

• Device Internet Protocol (IP) address
• Device name
• Operating system version
• App configuration
• Time and date of use
• Other diagnostic statistics

This information is used to analyze issues and improve the reliability and performance of our services.

We use the collected information for the following purposes:

• To create and manage user accounts
• To provide and maintain our services
• To process payments for subscriptions or services
• To improve the application performance and user experience
• To monitor usage and analyze trends
• To provide customer support

We use analytics tools to better understand how users interact with our services and to improve the application.

The analytics tools used include:

• Google Analytics
• Firebase Analytics

These tools may collect information such as device information, usage statistics, and application performance metrics.

Users may purchase subscriptions or services within the application.

Payments are securely processed through the following payment systems:

• Apple In-App Purchases
• Google Play In-App Purchases

We do not store users' payment card details. Payment processing and transaction handling are managed directly by the respective app store payment systems.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

We may retain certain information to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Improve and maintain the service

Users have the right to request deletion of their personal data.

If you wish to delete your account or personal data, you may contact us at:

Email: synapsesprints@gmail.com

Upon receiving a verified request, we will process the deletion of your personal information from our systems within a reasonable timeframe, unless retention is required for legal or regulatory purposes.

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Our application may use third-party services to support functionality and improve the user experience.

These services may include:

• Google Analytics
• Firebase

These third-party providers may collect limited information necessary to perform their services and are obligated not to use it for other purposes.

Our services are not intended for children under the age of 13.

We do not knowingly collect personally identifiable information from children under 13. If we become aware that such information has been collected, we will take steps to remove it from our systems.

Parents or guardians who believe that their child has provided personal information may contact us for immediate removal.

Our website or application may contain links to external websites that are not operated by us.

We strongly advise users to review the privacy policies of any third-party websites they visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party websites or services.

Our application complies with the data protection and privacy requirements of both Google Play Store and Apple App Store, including the policies related to user data collection, usage, and security.

By using our website or mobile application, you consent to the terms of this Privacy Policy and agree to the collection and use of information as described herein.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our services after any updates indicates acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy, you may contact us:

Synapse Sprints
Chennai, Tamil Nadu
India

Email: synapsesprints@gmail.com